Shipping policy

We ship to most countries worldwide via FedEx, UPS, and USPS. Your local country's customs services and shipping carriers may impose duties and brokerage fees, which are the responsibility of the buyer.

Any duties, import taxes or fees levied by your country's customs department or brokerage fees charged by the shipping carrier are the responsibility of the customer and are not included in our discount/free shipping offers.

For any inquiries related to shipping, please don't hesitate to contact us directly at support@gerylovetherapy.com.

Shipping Times

Once you place your order, you will immediately receive an order confirmation email containing your unique order number. Our team will promptly prepare your order for shipment, typically the same day, but in some cases may take up to 2 business days. Please note that during peak sale periods, due to unusually high order volume, order processing times may be extended to 2-4 business days. Please be aware that the estimated shipping times provided do not include order processing time; rather, they begin once your order has shipped.

We will make every effort to ship orders by the estimated delivery times provided on our website. However, we cannot guarantee any specific delivery time.

Processing time: 3-5 days. Standard shipping typically takes 7-14 days, expedited shipping takes 5-8 days. Shipping times may vary depending on your location, and the estimated delivery time will be displayed at checkout. Once your order has shipped, we will send you an email with a tracking number so you can track your package using the provided link.